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Customer Service
service@rcxperts.com
Features:
.Innovative Design: With a high degree of recognition due to the US military's unmanned aerial, this crash-resistant model with high efficiency adopts a single-rotor without an aileron and good wind resistance. Featuring a 6-axis electronic gyroscope for stability, as well as a barometer for fixed height, optical flow positioning, and a 1080P wide-angle camera for clear image transmission (which is the first time to be adopted in helicopter models with strong market competitiveness), more stable and easier operating process, a long service life to last up to 15 mins.
.All-round Functionality: Designed with functions including flying ascend / descend, moving forward / backward, turning left / right, rotating left / right, flying in a straight line, and performing stunt actions in 6G mode, and a 6-axis gyroscope for stable flight, especially suitable for beginners.
.Superior Quality: Outfitted with modular batteries, an intelligent power management system, and battery power indicators, protecting the battery and prolonging its lifespan. Not only easy installing, but also comes with a dedicated USB charger for fast and stable charging.
.Upgraded Functions: The added functions within low voltage alarm, stall protection, and out-of-control protection, size rudder conversion, one-button takeoff & landing, offer fully intelligent control for ease of use.
.Collection Value: With an exquisite design and craftsmanship, suitable for a surprise gift for family, friends, and children to enjoy the wonderful leisure time between parents and children.
Specifications:
.Material: PA/PC
.Model: 2.4G RC Single Propeller Reconnaissance Helicopter
.Camera: 1080P
.Rotor Diameter: 23.8cm
.Aircraft Weight: 100g
.RC Weight: 400g
.Aircraft Battery: 3.7V 580mah Lithium Battery
.RC Battery: 1.5V AA Battery * 4 (Not Included)
.Remote Control Distance: 100-120m
.Remote Control Time: 15 mins
.Charging Time: 60 mins
.Product Weight: 500g
.Product Dimensions: 23 x 6 x 7cm
.Package Weight: 720g
.Package Dimensions: 31 x 24 x 8.6cm
.Packing: Box
.Ages: 14+
Package Listing:
.Graphic Carton *1
.Helicopter *1
.Remote Controller *1
.Manual *1
.USB Charger *1
.Main Rotor Blade *2
.Tail Rotor Blade *1
.Lithium Battery *1
.Screwdriver *1
.Hex Wrench *1
At RC Xperts, we strive to provide you with the best shopping experience, including fast and reliable shipping. Please read our shipping policy below for more details.
We offer the following shipping methods:
The total time is the sum of the processing time and the shipping time.
Processing time = the time between when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
If you have any questions or need assistance with your order, feel free to reach out to our customer support team at service@rcxperts.com
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at service@rcxperts.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at service@rcxperts.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at service@rcxperts.com.
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