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Customer Service
service@rcxperts.com
RC ERA C032 flybarless helicopter features altitude hold,optical flow positioning,and
TOF altitude hold,ensuring stable flight.It also supports one-click 3D inverted flight and
multi-directional flight,enhancing the fun of flying.Equipped with a 6-axis gyroscope
which ensures even more stable flights.This makes it the ideal choice for RC
enthusiasts seeking a true flving experience.
Flybarless design,using aerodynamics principles to design the propeller for strong power and self-stabilizing capability of the helicopter.Equipped with a 6-axis gyro for ultra-stable flight.
Added intelligent positioning system(barometer altitude hold,optical flowpositioning,and TOF altitude hold).
6-channel design with 3 digital servos,providing more stable flight,better control performance,and improved wind resistance.
One-key 3D inverted flight,making inverted flying easier.
Modular battery,intelligent power management system,battery indicator,easy and quick installation,effectively protecting the battery for longer lifespan.
Capable of performing various maneuvers such as ascending,descending,forward flight,backward flight,left-side flight,right-side flight,left rotation,
right rotation,waypoint flight,flipping,and one-key 3D inverted flight.
6G mode,using a 6-axis gyro,ensuring stable flight,especially suitable for beginners.
Low voltage alarm,motor lock protection,loss of control protection,large and small servo rate switch,one-key takeoff,one-key landing,and other functions.
Equipped with a high-precision transmitter,offering better control feel(compatible with Radiomaster transmitters).
Brushless motor,delivering more powerful performance.
Rotor Diameter:315mm
Body Length:297mm
Height:92mm
Flying Weight:115g
Flight Time:Approximately 13 minutes
Charging Time:Approximately 50 minutes
Remote Control Mode:2.4G remote controller
Remote Control Range:120-150 meters
Battery:7.4V battery for the helicopter(included),4*1.5AA batteries for the transmitter(not included)
Helicopter*1
Transmitter*1
User Manual*1
USB Charger*1
Main Blades *2
Tail Blade*1
Lithium Battery*1
Screwdriver*1
Hex Wrench*1
At RC Xperts, we strive to provide you with the best shopping experience, including fast and reliable shipping. Please read our shipping policy below for more details.
We offer the following shipping methods:
The total time is the sum of the processing time and the shipping time.
Processing time = the time between when you place an order and when we ship it;
Shipping time = the time between when your order has been shipped and delivered to you;
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
If you have any questions or need assistance with your order, feel free to reach out to our customer support team at service@rcxperts.com
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at service@rcxperts.com.
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at service@rcxperts.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at service@rcxperts.com.
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